Privacy Policy
Effective Date: August 1, 2025
Website: www.gilenzo.com
Brand: Gilenzo, a division of Gilenzo Fashion LLC

At Gilenzo, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit Gilenzo.com, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.

  • Order Details: Products purchased, preferences, and transaction history.

  • Technical Data: Browser type, IP address, device type, operating system, and usage statistics (via cookies or analytics tools).

  • Account Information: If you create an account, we store your login credentials in encrypted form.

2. How We Use Your Information

We use your data to:

  • Fulfill your orders and provide customer support

  • Communicate about promotions, product launches, and updates (only if you opt-in)

  • Improve website performance and personalize your experience

  • Maintain security and detect fraud

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third-party service providers necessary to operate our website and deliver your orders, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, FedEx)

  • Marketing and analytics tools (e.g., Google Analytics, Klaviyo)

These partners are bound by confidentiality and data protection agreements.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences

  • Enable secure login and checkout

  • Track site traffic and behavior for improvement

You can manage or disable cookies in your browser settings, though doing so may affect your experience.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined above unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to processing or request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us at support@gilenzo.com.

7. Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. When we do, the “Effective Date” at the top will be revised. Significant changes will be communicated via the website or email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Gilenzo
Email: support@gilenzo.com
Website: www.gilenzo.com