Terms & Conditions
Effective Date: August 1, 2025
Website: www.gilenzo.com
Company: Gilenzo Fashion LLC (“Gilenzo”, “we”, “us”, or “our”)

By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before using Gilenzo.com.

1. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian

  • You will not use the site for any unlawful or prohibited activity

  • All information you provide is accurate and up to date

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect violation of these terms.

2. Product Information & Pricing

All product descriptions, prices, and availability are subject to change without notice. We strive for accuracy, but we cannot guarantee all content on the site is always error-free.

  • Prices are in USD unless stated otherwise

  • We reserve the right to limit the quantity of items purchased per person or household

  • Colors may appear slightly different due to screen settings

3. Orders & Payments

When placing an order, you agree to provide current, complete, and accurate payment and shipping information.

  • Payment is required at the time of purchase

  • Orders are only confirmed after successful payment processing

  • We reserve the right to refuse or cancel any order

4. Shipping & Delivery

We ship domestically within the U.S. and internationally to select countries. Shipping times and fees vary.

  • Free shipping may apply under specific conditions (see shipping page)

  • Delays may occur due to factors beyond our control (weather, customs, etc.)

  • You are responsible for any customs or import duties for international orders

5. Returns & Exchanges

We accept returns and exchanges under the terms stated on our Returns Policy page.

  • Items must be returned unused, in original condition and packaging

  • Limited-edition or personalized items may be non-returnable

  • Return shipping costs are the responsibility of the buyer unless otherwise stated

6. Intellectual Property

All content on Gilenzo.com — including logos, designs, text, graphics, photos, and videos — is owned by Gilenzo or its licensors and is protected by copyright and trademark laws.

Do not copy, reproduce, or redistribute any content without written permission.

7. Limited Liability

We are not liable for:

  • Any indirect or consequential damages from the use (or inability to use) our products or services

  • Delays, interruptions, or data losses due to technical issues

  • User-submitted content or actions taken by third-party platforms linked to our site

Our maximum liability is limited to the amount paid by you for the product or service in question.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content, privacy policies, or business practices.

9. Changes to Terms

We may update these Terms from time to time. It is your responsibility to review them periodically. Continued use of the website means you accept the updated terms.

10. Governing Law

These Terms are governed by the laws of the State of California, United States. Any disputes will be handled in the appropriate courts of California.

11. Contact Us

If you have any questions about these Terms, please contact:

Gilenzo Fashion LLC
Email: support@gilenzo.com
Website: www.gilenzo.com